Use Email Marketing Wisely Stand Out From Junk Mail The Importance Of Email Marketing Metrics When Email Marketing Does Not Work Direct Email Marketing Made Easy
Email Marketing is the most cheapest and efficient way to promote products. However, under tons of junk mail, your marketing mail always be neglected and put into the wastebasket. To stand out from the junk mails, follow the suggestions below to increase the power of your email marketing.
1. No “image only” email, use text mail instead
First, email with image will put extra loading on the email server, which will make the processing time longer. Second, some email servers will mark those “image only” emails as junk mails or spam mails. This, of course, will lower the chance to deliver the mail to your customer.
2. No attachment
Similar to the above case, emails with attachment will put extra loading on the email server. Under the threat of virus, some email servers will filter out the email attachment. The customer may not get what you want to provide. Also, nowsaday, most users are very sensitive to those unknown email attachments and they will not take risk to open the attachment.
3. No fancy HTML email
HTML email can provide a feature rich interface. However, not all email clients support the HTML email well. Even the email clients claim they are support HTML email, different email clients performs differently. If the email clients cannot support well, how can your customer read the message? Moreover, many users set the email client as “Do not load image automatically”, your email will have many blank areas in this case.
4. Write down recipient’s name
This will raise the customers’ interest because they don’t want to skip any message that related to them.
5. Provide your sender address
Some email server will block those emails with invalid sender address, or emails’ sender address that not exists in the recipients’ address book. So don’t hide your name, let your customer knows who you are.
One of the great benefits of email marketing is that it delivers measurable metrics. To run a successful email marketing campaign, you need to monitor and understand email statistics such as Open Rate, Click-Through Rate (CTR), Bounce Back rate etc. Understanding these metrics will allow you to improve your email marketing campaign and achieve better results.
1. Basic Email Metrics you should evaluate in each email campaign:
Open Rate – that is the total number of emails opened (in HTML format) divided by total emails delivered/distributed.
Click-Thru Rate (CTR) – calculated as the number of unique clicks on links in the email divided by the number of emails opened. It basically means how many people interacted with your email.
Bounce Rate – represents the total number of emails that were not delivered and bounced back. There are several reason why the email was rejected such as the email address is no longer valid, a server filtered the email out, or the recipient’s mailbox was full and over quota.
Based on your unique email marketing campaigns objectives, you can measure more advanced statistics such as:
– Number of Emails Open based on Region/Country
– Number of Click-Thru based on Region/Country
– Number of Sales based on Region/Country/referring URL
– Conversion (Click to Sales) Rate
– Total Revenue per campaign
– Return on Investment (ROI) per campaign
2. What metrics you should focus on?
Well, this really depends on your campaigns objectives. Open rate is a very important indicator to some extent however to get a better picture of your campaign performance, it should be analyzed in combination with other metrics – such as click through rate (CTR) and click to action rate (conversion rate).
Why is that? Because CTR and conversion rate are able to tell you how many recipients took an action you wanted them to take, such as purchased your product, signed up to your newsletter, downloaded the whitepaper etc. Whereas the open rate will only tell you how many people read your email. So in order to measure the effectiveness of your message, you need to go beyond the open rate down to the action level.
3. How to boost the Click-Through Rate (CTR)?
Savvy email marketers not only want to get the email opened and read but also want to know how many people clicked through (measured by CTR) and they want this number to be as high as possible. There are few key points in each email you should review because they critically influence the open rate and CTR. Those are:
Subject Line and Greeting:
Make you subject line attractive. Subject line is one of the most important factors that may affect your email campaign results. However, please do not over “optimize” your subject line otherwise it may look like spam email and the client could delete it without opening it. Keep the subject line short and specific, and if possible address the subscriber by his/her name.
It should be obvious from the first paragraph what you offer as well as why the offer is important to the recipient and how he/she can benefit from it. The first paragraph should grab the attention so don’t write it too long. Include your offer on top of your email and make your offer attractive to the recipient (discount and free offers usually make users to click).
Always include “call-for-action” button or link to instruct the user to click for more details.
“Spam” issue may affect your successful open rate tremendously. Most of the ISP and hosting companies have implemented the “spam filter” that can filter out suspected spam emails. Please try to avoid using any common suspected spam words such as “free offer”, “money”, “30 day guarantee”, “free trial”.
Message Design and Structure:
Use same colors and images in your emails; this will help people recognize your brand. When you have a lengthy message, try to include interactive links so people can access more information through your website. Also, very few people read the email word by word, most of readers just scanning the message to quickly find out what’s in it for them. Keep this in mind and structure your email – include headings to separate the message and use bullets so the reader can easily see listed features or benefits.
Today’s readers are busy people and it usually takes them just few seconds to decide whether to read your message or delete it. So construct your message carefully and monitor your email statistics to find out what works best for your business.
Whether you are already involved in an email marketing campaign or are simply considering the possibility of launching an email marketing campaign it is important to note that email marketing does not always work. This means that sometimes despite your best efforts, or sometimes in spite of your best efforts, you email marketing campaign will either not generate the degree of success you anticipated or may not generate any success at all. This failure to generate success may be do to a variety of reasons. Some of these reasons may be a lack of interest on behalf of your target audience, failure to properly execute your email marketing strategy or poor planning in your strategy. This article will take a look at some situations in which email marketing is not effective and will offer some advice for dealing with these situations.
First we will consider why a lack of interest from target audience members can result in a failed email marketing campaign. Before investing time, energy and money into an email marketing campaign, it is worthwhile to hire a consultant to conduct market research. This research should provide valuable feedback such as demographics for the target audience and information on the probability these target audience members will be responsive to email marketing. This last piece of information in particular should help the business owner to determine whether or not to pursue email marketing as an advertising option. If market research indicates the members of your target audience are not likely to purchase the products or services you offer online or even use the Internet to research these products or services; investing in an email marketing campaign is not worthwhile. You may enjoy a small degree of success from this marketing effort but it is not likely to significant enough to warrant the time and effort required to achieve this small degree of success.
Another aspect of email marketing which can cause your marketing campaign to result in failure is the inability to properly execute your marketing plan. This is important because even the most well formulated marketing strategy can flounder if you are not able to properly execute these steps. For example, you may plan to use e-newsletters as a critical component of your email marketing campaign but if these e-newsletters do not appear to be professionally designed and written, frequently arrive late and do not offer valuable information, readers are not likely to invest in your products or services based on these e-newsletters. In each aspect of your email marketing campaign, you should strive to ensure the information you provide to your email recipients is informative, accurate and interesting. This type of copy is more likely to pique the interest of the readers.
Finally, poor planning can cause an email marketing campaign to falter. For example, if you were to issue a component of your email marketing campaign hoping to generate a huge interest in your products and receive a great deal of interest, you should be prepared to be able to sell your products. Not having enough stock on hand after you undergo a marketing effort can be a critical mistake because potential customers may lose interest if they have to wait for the products. This is just one example of poor planning causing problems but poor planning can cause a host of different problems including potential customers losing interesting, the creation of confusion regarding your products and services and even potential customers being angered by your email marketing.
Forget direct email marketing for a second, and tell me if this has ever happened to you. You go outside and open your mailbox. You get the usual: bills, bank statements, maybe a phoney million-dollar offer. But then, in the middle of it all, you see an envelope from your favourite restaurant. “Thanks for being a loyal customer,” it says. “Next time you come by, let us treat you to a free dessert.”
Now I’m not exactly the coupon-clipping kind of guy, but when I run into an offer that’s so relevant to me, I simply can’t resist it. Millions of you are like that too. And guess what? Millions of you check your email more often than your actual mailboxes.
That’s where direct email marketing comes in. Forget spam. Spam’s just the phoney million-dollar offer, and direct email marketing is miles away from that. Direct email marketing is reaching the right customers, with the right offers.
Let’s go back to that coupon you received from your favourite restaurant, and let’s think about it from the restaurant’s point of view. If you clip that coupon and come into the restaurant, their direct marketing efforts were successful.
However, to get that coupon into your hands, the restaurant had to pay for printing, buy and stuff envelopes, address them to you and then pay for postage. And chances are the restaurant hired someone to do the printing, maybe someone else to the design, the envelope stuffing, etc. If you’ve ever sent flyers or coupons in the mail, you’ll know it’s both expensive and time-consuming.
Here’s the beauty of direct email marketing. First of all, direct email marketing programs are packaged so you can do it yourself. The emails are all pre-designed, and the backend is already taken care of for you. All you have to do is sit on your computer for about 10 minutes and click a few buttons. There’s no postage, no stuffing, no expensive printing fees.
And as small business owners have begun to discover the power of email, many direct email marketing programs are now built for non-technical folk. So even if all you can do on your computer is check your email and browse the web, you can still be an expert in these programs right away.
What’s more is you’ll still get access to the most advanced functionality. Let’s get back into the restaurant owner’s shoes. We’ve just sent a Free Dessert email coupon to all the customers who filled out our customer satisfaction survey and gave us their email addresses. We also included a “Forward to a Friend” link, so our customers can email the Free Dessert coupon to their friends.
Now (and here comes my favorite part about direct email marketing), we can go into the Reports and Stats section of our direct email marketing program and get deep into our campaign. We can see exactly who opened our messages, and when they did it. We can even see who forwarded their coupons to their friends.
And we don’t have to stop there. We can group all our readers who forwarded their coupons to a friend and offer them an extra incentive (We know they like to tell their friends about us, so why not offer them 25% Off when they bring in two or more friends?).
Information is power, and direct email marketing is one of the most effective ways to gather that information and put it to good use. So next time you get that flyer for your favorite restaurant, think about how much unnecessary money and time that restaurant owner is spending. Think about how much information he’s missing out on, and think about how much better things would be if he sent that flyer through direct email marketing..
|address, attachment, campaign, coupon, customer, direct, email, email marketing, emails, friends, html, image, interest, mail, marketing, number, offer, open, people, products, rate, restaurant, success, target|